Warranty & Lifetime Care

The warranty ends.
Our door stays open.

We are a small atelier in Texas, and we sign our work. Every Grandeur leaves with a 2-year international limited warranty — and a quieter promise that outlasts it: for as long as we're here, so are the parts, the tools, and the hands that made your watch.

Years 1–2

2 Years, Wherever You Are

Every watch ships with a 2-year international limited warranty. Should a manufacturing or movement defect appear, the atelier that built your watch repairs it at no charge — the same hands, the same bench, the same standard it left with.

Register your watch
The Years After

Warranties End; Care Does Not

When the warranty period closes, our workshop does not. Send your watch to Missouri City at any point in its life — next year, or in thirty. Post-warranty service is paid work, priced fairly, with a transparent quote before a single screw is turned.

Contact the atelier
The Open Calibre Pledge

No Part Goes Out of Print

The quiet enemy of a mechanical watch is not wear; it is discontinued parts. For as long as Grandeur operates, every component of every calibre remains available to purchase — a jumping-hour spring, a tourbillon bridge, a single screw — fitted at our bench, or by any watchmaker you trust.

While our doors are open, no watch of ours is orphaned

Post-warranty service and parts are billed at fair, quoted rates — nothing begins until you approve it. Read the complete limited-warranty terms, and register your watch so our records are ready the day you need us.