1. GENERAL PROVISIONS
1.1. These general conditions of sale (hereinafter, “General Conditions”) apply to all distance sales of “Grandeur” products (hereinafter, “Products” or “Product”) carried out through the www.grandeur-paris.com website (hereinafter, “Website”). www.grandeur-usa.com website (hereinafter, “Website”).
1.2. Distance selling services described in these General Conditions are only available to consumers (hereinafter, “Clients” or “Client”) being natural persons acting for purposes extraneous to their trade, business, craft, and profession, aged over 18 (or, if they are minors, duly authorized by their legal representative).
1.3. The language used to enter any contract through this Website is English.
2. PRICE
2.1. The prices of the Products are indicated on the Website in USD. Delivery costs are completely free worldwide.
2.2. Grandeur Paris regularly verifies that all the prices displayed on the Website are correct, however, cannot guarantee the absence of errors. In the event that an error in the pricing of a Product is detected, Grandeur Paris shall offer the Client the opportunity to purchase the Product at the correct price or to cancel the order.
3. PURCHASES
3.1. The essential characteristics and the price of each Product are provided for each Product displayed on the Website.
3.2. Before they submit an order proposal, Clients should ensure that they read and understand all the instructions provided during the purchase procedure along with these General Conditions because they will be bound by all of them once a contract comes into existence. To purchase a Product, Clients must fill in an order proposal and send it to Grandeur Paris through the Website. Clients must place the Product in their “shopping bag” and, after having read and accepted these General Conditions, with particular regard to the delivery charges and the conditions for the right of withdrawal, as well as after having read the privacy policy statement, must select the desired payment method and choose the “place order” option.
3.3. If Clients need to correct any errors in data they have entered, they should follow the process provided on the Website, before sending their order proposal. In particular, Clients may alter the number of Products that they intend to purchase by adding or removing one or more Products from their “shopping bag”.
3.4. By sending an order proposal to Grandeur Paris, the Client acknowledges and declares that (s)he has read all the instructions provided during the purchase procedure and fully accepts these General Conditions.
3.5. Without prejudice to the use of data described in the privacy policy statement and subject to the express consent of the Client, the order proposal and the Client’s data related to that order proposal may be kept by Grandeur Paris for the period required by applicable legislation.
4. METHOD OF PAYMENT
4.1. You will be debited before items are shipped or before services are activated by Grandeur Paris.
5. PROMO CODES
5.1. Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.
6. TAXES
6.1. All prices are shown on the Grandeur Paris website, www.grandeur-paris.com, including VAT, in accordance with the applicable legislation. In case, an order will be shipped to a delivery address within the EU.
6.2. Please note that in case of an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for the payment of such import duties and taxes. It should be noted that Grandeur Paris has no control over these charges and, since these charges are different for different countries, Grandeur Paris cannot predict their amount. We advise you to contact your local customs office for further information.
7. WORLDWIDE SHIPPING
7.1. We will ship to your Apple Pay or Payment Card registered address ONLY. Any requests or payments made to an alternative address will NOT be shipped. Please Note: International shipments may be subject to import taxes and/or customs fees. These fees are the responsibility of the recipient.
7.2. US Customers
Due to the increased security measures at the US Customs, deliveries to the US can take up to 28 days.
Please note
All items will have to be signed for. We send items as soon as possible, and we are not responsible for delivery times once shipped. A tracking code/reference will be given to the customer to track their item(s).
7.3. International Delivery with UPS or DHL Express. For full insurance, please contact us for a quotation.
7.4. Damaged packages. If any delivery of a product’s contents appears to be damaged, the package MUST be signed for as ‘damaged’ and we must be notified immediately. Failure to do so will invalidate shipping insurance claims, and we will not be liable for the damage.
8. Delivery times
Express delivery for most of US: delivered within 2-4 days. Rest of the world: delivered within 7-10 days.
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