Terms of service
GRANDEUR USA
Grandeur USA specializes in the design, customization, and sale of high-quality watches. By accessing and placing an order with Grandeur USA, you confirm that you are in agreement with and bound by the terms of service outlined below. These terms apply to the entire website and any email or other communication between you and Grandeur USA.
General Terms
By using the Grandeur USA website or purchasing our products, you agree to the following:
Under no circumstances shall the Grandeur USA team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profit, arising from the use of our website or products. If your use of materials from this site results in servicing, repair, or correction of equipment or data, you assume all associated costs.
Grandeur USA reserves the right to change prices, terms, or policies at any time without prior notice. Any changes will be reflected on the website.
License
Grandeur USA grants you a revocable, non-exclusive, non-transferable, limited license to access and use the website strictly in accordance with these terms.
Restrictions
You agree not to:
Modify, reproduce, or redistribute any part of the Grandeur USA website or materials.
Use the website or its content for unlawful purposes.
Payment Terms
By placing an order, you agree to pay all fees or charges at the price stated at the time of purchase.
Payment methods include credit cards, PayPal, or other available options.
You are responsible for maintaining accurate billing information.
Any additional fees, such as third-party transaction costs, are your responsibility.
Return and Refund Policy
Returns: You may return unused, unworn items in their original condition within 14 days of purchase. Customized products and sale items are non-returnable.
Refunds: Approved refunds will be processed to the original payment method within 30 days. Return shipping costs are the customer’s responsibility.
Exchanges: We replace items if they are defective or damaged. Contact us for an exchange request.
For returns, please send your item with door-to-door shipping (UPS, DHL Express, or FedEx) to the following address:
GRANDEUR USA
5680 Highway 6, Suite 320
Missouri City, Texas, 77459
Phone: +1 281-403-3280
Your Suggestions
Any feedback or suggestions provided to Grandeur USA will remain the company’s sole property, allowing us to use, modify, and share it without compensation or credit to you.
Changes to Terms
Grandeur USA may revise these terms and conditions at any time. Updates will be posted on the website, and continued use of the website or services implies agreement to the revised terms.
Contact Us
For any questions or concerns regarding these terms, please contact:
Email: info@grandeur-usa.com
Phone: +1 (832) 954‑5597